PlaySQR Terms & Conditions in India

General Rules in PlaySQR

As soon as you enrol the bookmarker or casino on the original website, you confirm the fact that you are going to use it only for your own personal and non-commercial purposes. Secondly, playing in PlaySQR is allowed only to overage players (not less than 18 years old). In addition, it is essential to remember that the website should be used for unlawful, abusive, defamatory, and other discriminatory purposes that are likely to cause offence.

It is strongly prohibited to register on the site in order to introduce various viruses, logic bombs, worms, and so on. Also, Indian players have to realise that the brand does not guarantee that the website will be compatible with any hardware or software used by visitors. In case you want to complain, report an error, or ask a question, you need to get in touch with the support team via the chat, email, or hotline.

Main Definitions

Before you proceed to learn the PlaySQR T & C, it is recommended to look through the definitions of the most frequently used capitalised words:

• Account Holder – relates to an individual who has gone through the signing-up procedure successfully and has a personal profile in PlaySQR;
• Inactive Account – indicates that the profile is not signed in to for a period of more than 12 months in a row;
• Prohibited Activity – means that an illegal action has been taken by the user;
• Restricted Jurisdictions – comprises the list of countries from which playing on the PlaySQR site is impossible (India is not included);
• Services – all gaming and betting services supplied by the brand to the Account Holder;
• PlaySQR Account – relates to a PlaySQR account held by an Account Holder.

Registration and Profile Terms

If you are enthusiastic about running a game for real money or placing a bet in any sporting event, it is mandatory to create a personal profile. In order to go through the signing-up process, Indian players have to supply their date of birth, full name, residential address, valid telephone number, email address, username, and password. Once the account is signed up, you warrant the following:

• You are of legal age according to the jurisdiction of your country (at least 18 years old);
• You are not a citizen of the country that relates to the list of the restricted ones;
• You are not a professional athlete in any type of sport;
• Your account is created for your personal use but not for other parties;
• You are not a problem or self-excluded gambler;
• The money you are going deposit is earned legally;
• You are the owner of the payment account used for replenishing the balance;
• You will not conduct illegal activities in PlaySQR;
• It is your responsibility to comply with regional laws of your state if there are any;
• You provide your real name, date of birth, address, and contacts;
• You will update your profile details if there are any changes.

Keep in mind that the PlaySQR company is entitled to restrict your access to the account if your activities do not comply with the policy of the site. What is more, it is forbidden to sell, acquire, or use profiles that are managed by other account holders.

Verification

PlaySQR is allowed to ask you to provide any identification documentary in order to verify you. The verification step is required since it helps the company to make sure you comply with the existing rules. Upon this procedure, Indian users may be asked to submit photos of their identification documents, payment checks, and so on. During the process, PlaySQR verifies your age, identity, residential address, etc. The following particulars are checked:

• Your name (via a valid passport, national ID card, or driving licence);
• Your address (via a recent utility bill or bank statement issued within the last 3 months).

All the details used for registration must correspond to the ones you provide in the documents during the verification step.

The Company’s Obligations and Guaranties

The PlaySQR casino is obliged to provide users with all the necessary information related to what happens to funds. Additionally, the company is required to keep the users’ money separate from the funds that belong to the brand’s official account.

Apart from this, it is PlaySQR’s responsibility to protect your data in the framework of the original website and mobile application.

Responsible Gaming

Due to the fact that the PlaySQR casino online is committed to providing a safe environment for gambling, the company realises how harmful this activity can be. Therefore, PlaySQR takes all possible measures so as to prevent Indian users from being addicted to playing casino games or betting on sports. In the framework of the Responsible Gaming policy, the brand entails providing such features as deposit limits and self-exclusion.

Deposit Limits

Via the account settings, Indians can set a particular amount they can spend per day, week, or month. Thus, you will not be able to continue playing since the top-up will be impossible after the limit is reached.

Self-exclusion

With this function, you can restrict access to your account temporarily or permanently. You will not be able to apply to register as well as return access until the set period is gone.

Inactive and Multiple Accounts

The main rule dedicated to the account policy is that only one profile per person can be created. In case it is found out that you have registered more than once, all your accounts will be blocked.

Besides, if there were no active sessions for the period of 12 months, your profile is considered to be inactive which leads to a ban. You will be contacted by the support team 30 days before designating your account active. 

If you do not want to play in PlaySQR anymore, you can terminate your account via the closure process. To do this, it is essential to get in touch with the support assistant.

Payments in PlaySQR

Making a top-up as well as cashing out the winnings from PlaySQR is possible via any banking tool available to residents of your country. The list of payment methods eligible for deposits and withdrawals can be found in the corresponding tabs. Minimum and maximum limits, the duration of transaction procession, fees, and other conditions depend directly on the banking option you use.

Notice that the funds you are going to withdraw can be transferred via the same method as you used for depositing. Besides, it is recommended to make sure you have gone through the verification procedure and have met all rollover speculations if there are any. Additional documentation can be required before you initiate the withdrawal operation as well.

Bonus and Promotional Offers

From time to time, the PlaySQR casino shares various bonuses and offers Indian players to participate in different competitions. If you wish to qualify for a reward, you need to get familiar with the relevant terms and conditions in the bonus section. Pay attention to such crucial aspects as the period of validity, minimum deposit, and redemption requirement.

Suspension of Accounts

PlaySQR has the right to close your profile at any time and provide you with a written notice. You should not worry about the funds that are on your balance since they will be paid back (except in the case if the money is engaged in illegal activities).

The account may be closed for different reasons: your identity was caught in money laundering, fraudulent or unlawful activities, and other actions that are prohibited by the PlaySQR Terms. Below is a particular description:

• You have more than one active account;
• You use a fake name and other credentials on your account;
• You try to use the website via VPN or other services or you are located in a restricted country;
• The payment account you use in order to make top-ups and withdraw the winnings does not belong to you;
• You use unfair tricks and techniques during the betting or gambling session on the PlaySQR site or in the app;
• Your balance includes illegal money;
• You have not provided the required documentary within a given period of time for verification or other purposes;
• You use Artificial Intelligence to make bets or play games, and beyond.

Anti-Fraud Policy and Security

Trying to assure Indian players with safety and security, the PlaySQR company follows a strict Anti-Fraud policy and makes a lot of efforts to protect the visitors of the site. The following actions are considered fraudulent:

• Taking part in a collusion with other users;
• Using unfair strategies for winning;
• Signing up for two or more profiles;
• Providing fake documents, etc.

As soon as you register in PlaySQR, you will have a personal account number, nickname, and password. It is your responsibility not to share this data with third parties. Talking about keeping your personal information safe, the company uses the strongest SSL encryption technology to safeguard it from being accessed and stolen by other people. In case you find out that your profile is accessed by someone but it is not you, it is necessary to inform the support team about it.

Interruptions and Errors during Gameplay

In case the Internet connection is lost during your usage of the playSQR services or something else goes wrong, reasonable steps can be taken in order to get back the stake amount to you. If nothing is done automatically, you can contact PlaySQR to make the company:

• Make sure that you were playing when the error took place;
• Refund the amount of your stake to your wallet.

In spite of the fact that the brand takes care of the users comfort and makes a lot of efforts to prevent such situations, it can not guarantee the absence of different viruses and other problems. Therefore, it is also recommended to install the corresponding programmes on your computer or mobile gadget so as to avoid being interrupted during the gameplay process. In addition, if you stumble upon a potential error, inform PlaySQR about it.

If the problem turns out to be global, either the website or the mobile app may be terminated until the issue is resolved. As soon as the operation of the site is recovered, you will receive your money back immediately.

Complaints and Support

The main goal of the PlaySQR website is to supply players with high-quality and up-to-date gambling and sportsbook services. Hence, if you have a complaint and wish to help the company enhance available features, you can communicate with the support agent. All users’ messages are taken seriously and the problems are solved as quickly as possible. To write a complaint, make sure you provide the following details:

• Your nickname and account number in PlaySQR;
• Your first and last names;
• A detailed explanation of the problem;
• Specific dates, times, screenshots, etc. (if applicable).

Your request will be considered within 24 hours since being submitted. As soon as you get the answer, you will figure out the final decision and which measures have been taken.

If you have a question or come across any issue during your gambling or betting experience on the site, you need to contact the support manager as well. Indian users are allowed to communicate with the assistant in the online chat and by sending an email message to the official address of the PlaySQR company.